We would like to formally address a matter that has recently come to our attention and which we take extremely seriously.
It was brought to our notice that certain sections of our website, including team imagery and descriptive content, closely resembled and in some cases directly matched content belonging to another organization. After conducting an internal investigation, we have confirmed that a developer on our team used placeholder content from a third-party website during a development phase. Regrettably, this content was published live in error and remained on our site for a period of time.
We want to be absolutely clear: our company is in no way affiliated with the organization whose content was used, nor are we connected to any individuals or entities involved in fraudulent activity associated with that organization. However, we fully understand how this situation created confusion and led to negative assumptions about our business. We also acknowledge that some individuals, particularly those who have experienced financial or emotional harm due to unrelated scams, may have interpreted the published content as evidence of a connection.
We deeply regret this, and we are treating it with the seriousness it deserves.
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Correct Action Taken
To prevent this from happening again and to demonstrate our commitment to transparency and integrity, we have taken the following steps:
All content that was not original or company-authored has been removed from our website or is in process of removal. (Since this is a thorough audit, the complete process may take few days)
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- All content that was not original or company-authored has been removed from our website or is in process of removal. (Since this is a thorough audit, the complete process may take few days)
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- A full content and brand audit is being conducted.
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- We have implemented stricter content approval and publishing protocols.
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- Disciplinary action has been taken within the team including but limited to termination, demotion and performance review.
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- We are directly contacting individuals who may have been misled in order to provide clarity and support.
We understand the impact that this may have had on those affected. Misinformation, especially in the context of financial or online fraud, can deepen distress for those already dealing with difficult circumstances. While we were not the source of the original wrongdoing, we recognize that our error may have unintentionally contributed to it.
We remain committed to acting responsibly and restoring trust through transparency and accountability. If you have any questions, or if you believe you were affected by this confusion, we encourage you to reach out to us directly at compliance@ecomfly.net.
We appreciate your time, your feedback, and your patience as we work to correct this and uphold the standards that should have guided us from the start.
Sincerely,
EcomFly
The Compliance Team
Legal Disclaimer
EcomFly is an independent legal entity and has no affiliation, partnership, or business relationship with any third-party company or individual whose content may have been unintentionally published on our website. The presence of third-party material on our website was the result of an internal error and does not indicate any formal or informal association. We expressly disclaim any responsibility for actions, conduct, or communications originating from such unrelated parties.
This statement does not constitute an admission of legal liability. All corrective actions taken have been done in good faith and are part of our commitment to transparency and responsibility. Any references to third-party companies or individuals are made solely for the purpose of clarification.